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Effective Date: May 8, 2025
Operated by: M/s Reliable Group (hereinafter referred to as “Company” or “we” or “us”)
Welcome to the official Eatsome website (the “Platform”), operated by Reliable Group. By accessing or using this Platform and our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Platform.
These Terms govern your access to and use of the Platform and all services and features provided therein, including product purchases and franchise-related inquiries. These Terms apply to all users of the Platform including prospective franchisees, registered account holders, and casual visitors.
During registration or interaction with the Platform, we may collect certain personal information including but not limited to: full name, alternative email, mobile number, address, demographic details, and data relating to your browsing activity on the site. Such information shall be governed in accordance with our Privacy Policy.
Use of the Platform is restricted to individuals who are at least 18 years of age or are acting under the supervision of a parent or legal guardian. By accessing the Platform, you represent and warrant that you meet this requirement.
Reliable Group grants a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes. You shall not:
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform;
Use framing techniques or meta tags without explicit written consent;
Engage in unauthorized data mining or scraping;
Modify or reverse-engineer any part of the Platform;
Interfere with the integrity or performance of the Platform or its content.
Any misuse will result in immediate revocation of this license.
If you create an account on our Platform, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. You agree to provide accurate and complete information and to update it promptly if changes occur. Upon registration, you may receive promotional messages and newsletters; you may opt out at any time.
All products offered on the Platform are subject to availability and may be withdrawn without prior notice. While we strive for accuracy in product descriptions and images, we make no warranties that such content is complete, reliable, or error-free. The actual product appearance, including color, may vary based on your screen resolution.
All prices listed on the Platform are in Australian Dollars (AUD) and, unless otherwise specified, reflect the Recommended Retail Price (RRP). Prices are subject to change without prior notice. The applicable price is the one prevailing at the time of order confirmation. Payment must be made using the authorized payment methods available on the Platform. You agree to provide complete and accurate payment details and authorize us to process your payment accordingly.
We deliver across selected locations as listed on the Platform. Standard delivery is typically within 7–8 business days. However, delivery timelines may vary due to unforeseen events. We disclaim liability for delays beyond our control.
Reliable Group reserves the right to revise or update these Terms, including our cancellation, refund, and return policies, at any time without prior notice. All changes shall become effective immediately upon posting. Users are advised to periodically review this page to stay informed.
Eatsome, operated by Reliable Group, offers franchise models to qualified applicants. All applications are subject to screening, and selected applicants must execute a formal Franchise Agreement. Franchisees are expected to adhere to all laws, franchise obligations, and brand standards. Non-compliance may result in termination.
By using the Platform, you acknowledge and agree:
To provide accurate information and accept delivery at the specified address;
That any redelivery costs due to incorrect address or contact information shall be borne by you;
That all your activities on the Platform will be lawful and compliant with all regulations;
That Reliable Group reserves the right to verify any information and suspend or terminate access in case of discrepancies;
To place orders only after reviewing the relevant product details and terms of sale;
That you are transacting based on your independent judgment and at your own risk.
You shall not:
Upload or transmit content that is unlawful, defamatory, obscene, or otherwise objectionable;
Engage in conduct that could result in civil or criminal liability;
Breach any applicable local, national, or international laws;
Attempt to gain unauthorized access to the Platform or any related systems;
Upload or disseminate content that violates intellectual property rights or contains harmful software or spam.
All comments, suggestions, reviews, or other content submitted to the Platform (“Feedback”) shall become the sole property of Reliable Group. By submitting Feedback, you grant us worldwide, perpetual, irrevocable rights to use, publish, display, modify, and reproduce such content without compensation or acknowledgement. You agree not to post content that:
Violates any third-party rights, including copyright, trademark, or privacy;
Is libelous, abusive, threatening, or otherwise offensive;
Contains unsolicited promotional material or harmful code.
These Terms may be modified at any time at Reliable Group’s sole discretion. Any such changes will be posted on the Platform and shall be binding upon continued use. You are deemed to have accepted any revised Terms if you continue to access the Platform after such modifications.
